How long does shipping take?
Our products are custom-made and printed on demand, so production usually takes 2-5 business days before shipping.
Estimated delivery times:
- Europe: 5-10 business days
- United Kingdom: 5-10 business days
- United States & Canada: 7-15 business days
- Rest of the World: 10-20 business days
How much does shipping cost?
We offer Free Worldwide Shipping on all IRL products.
The final price you see on the product page already includes production and delivery - no hidden costs at checkout.
How are the products packaged?
Each product is securely packed to prevent damage during shipping.
- Mugs come in protective foam or boxes.
- Stickers and prints are shipped in flat mailers or cardboard tubes.
- Phone cases are packed in padded mailers or small protective boxes to avoid scratches and cracks during transit.
What if my order hasn't arrived yet?
If it's been longer than 25 days since your order shipped and it still hasn't arrived, please contact us at mxsimgraphics124@gmail.com with your order number. We'll investigate the issue and make sure you get a replacement or refund.
How can I upload my own image or request a custom design?
Each product page includes an upload field and a custom request box.
You can send your own motocross photo, MX Simulator design, or artwork — and we'll handle the layout, print setup, and final design preview before production.
How does the order and payment process work?
Every IRL product is custom-made just for you.
Here's how it works step-by-step:
- You fill out the order form and upload your image or design idea.
- We create a custom preview (proof) showing exactly how your design will look on your chosen product.
- If you're happy with the preview, we send you a PayPal invoice link for payment.
- Once payment is completed, your item goes into production and is shipped directly to you.
What payment methods do you accept?
Currently, we accept PayPal payments through a secure invoice link.
You don't need a PayPal account - you can also pay using a debit or credit card via the same link.
Got more questions? Message us anytime mxsimgraphics124@gmail.com we're happy to help.


